Incident Response Retainer
When an incident hits, the worst time to be negotiating a contract is at 2am while ransomware encrypts your environment. A pre-arranged incident response retainer gives you a defined SLA, a team that already knows your environment, and the ability to start responding inside an hour rather than spending a day onboarding a vendor.
Engagement Snapshot
Confidentiality Guaranteed
All engagements are protected under mutual Non-Disclosure Agreements and encrypted communications.
Target Audience & Triggers
This engagement is tailored for organizations facing the following security requirements:
- Threat intelligence integration for your sector
- Regulator communication drafting support
- Post-incident review and board-level reporting
- 4-hour response SLA
- Pre-allocated annual hours bank
Engagement Deliverables
Actionable, audit-grade artifacts delivered upon engagement conclusion:
- RSL Signals
- Contracted response SLA (1 hour standard, 30 minutes premium)
- Dedicated IR lead with environment familiarity
- Pre-allocated retained hours per year
- Quarterly tabletop exercises
- Annual IR playbook review and refresh
RawSecLabs 4-Stage Methodology
Scoping & Threat Profiling
Define rules of engagement, identify critical assets, and establish secure communication channels.
Reconnaissance & Surface Mapping
Perform passive and active intelligence gathering to map exposed attack surfaces and architectural dependencies.
Vulnerability Analysis & Exploitation
Execute manual exploitation and chaining of misconfigurations, logic flaws, and zero-day vulnerabilities.
Reporting, Debrief & Retest
Deliver comprehensive executive and technical reports, host interactive debrief sessions, and verify remediated vulnerabilities.
Frequently Asked Questions
What is the typical turnaround time for Incident Response Retainer?
Typical engagements for Incident Response Retainer range from 5 to 15 business days depending on asset complexity, scope, and technical depth.
How does RawSecLabs prevent disruptions during testing?
Our operators adhere strictly to agreed rules of engagement (RoE), employ non-destructive payloads, and maintain continuous communication with your technical leads.
What deliverables will we receive upon completion?
You will receive an Executive Summary for C-suite stakeholders, a detailed Technical Findings Report with CVSS scores and reproduction proofs-of-concept (PoC), plus an optional remediation retest.
Book Incident Response Retainer Scope
Receive a fixed-price proposal with clear testing objectives, timeline guarantees, and free 30-day remediation retesting.